“In 2024, we decided to switch our booking system, as the one we had at the time, Compusoft, in many ways did not meet our expectations. Since I had previously worked with Picasso in other settings and had been very happy with it, Techotel was the natural choice.”

“We began implementation in autumn 2024 to be ready for the start of the season in March 2025.
Despite having many requirements and needs that Picasso hadn’t supported before, everything was up and running at season start — including entrance tickets, online tickets, annual passes, season cards, and of course the ‘standard’ setup for accommodation, meeting rooms, restaurants, etc.”

“From the beginning, we’ve had close support from a dedicated consultant — in this case Pia Bigum — who has an impressive understanding of both the system itself, its capabilities and limitations, and our practical needs at each cashier and workstation. It’s been extremely helpful having someone to act as the link between us and the developers. The system is also highly flexible, allowing us to manage how everything is structured and added. Adding new accounts, products, and pricing is easy, and we can generate reports and overviews that are 100% tailored to our business needs.”

“The transition has been smooth, and the inevitable bumps along the way have been resolved quickly and professionally. We are in an ongoing process and are genuinely impressed by how many opportunities the system offers — and by Techotel’s willingness to further develop the system to make it even better.”

“We’ve gone from a provider that often told us ‘the system can’t do that’ or ‘we’re not planning to develop that’ — to now having a partner who is eager to develop what we need. On top of that, we benefit from the constant improvements being made for Techotel’s many other customers.

It’s brilliant — and we’re very happy.”