Mona – your digital help

Mona is Picasso Digital’s new digital assistant taking on many of
your time consuming tasks, giving you more time for service and
saving you operating costs.
Mona also reduces the potential for infection by significantly reducing the number of physical contact points with your guest. The impact on the climate is reduced as well by operating exclusively via the guest’s mobile phone.

Mona handles all this… and more…

Digital formatting of reservations: Mona in conjunction with the fully integrated YPI Channel Manager formats all room reservations, completing all forms and customer details, validating the information and saving the staff time.
Digital payment: Before arrival, confirmation is sent to the guest via email or text with a guide and payment link for mobile payment.
Digital key handover: Via SMS / email, the guest is sent a welcome greeting with room access via app / door code / key card or key box.
Digital check-in: Available room is allocated. payment is checked
and the guest is automatically checked in on arrival.
Digital check-out: On the day of departure, a text message is sent with a check-out and payment link. The invoice is also sent to the guest’s email.

– and much more. Mona digitizes the entire reception area.

Alistair Brown

abr@techotel.ie
tel. +353 96 22907