Mona is Picasso Digital’s new digital assistant taking on many of your time consuming tasks, giving you more time for service and saving you operating costs.
Mona also reduces the potential for infection by significantly reducing the number of physical contact points with your guest. The impact on the climate is reduced as well by operating exclusively via the guest’s mobile phone.

Mona handles all this… and more…

  • Digital formatting of reservations: Mona in conjunction with the fully integrated YPI Channel Manager formats all room reservations, completing all forms and customer details, validating the information and saving the staff time.
  • Digital payment: Before arrival, confirmation is sent to the guest via email or text with a guide and payment link for mobile payment.
  • Digital key handover: Via SMS / email, the guest is sent a welcome greeting with room access via app / door code / key card or key box.
  • Digital check-in: Available room is allocated. payment is checked and the guest is automatically checked in on arrival.
  • Digital check-out: On the day of departure, a text message is sent with a check-out and payment link. The invoice is also sent to the guest’s email.
  • Digital posting and invoicing of longstay’s with prepayment.
  • Allocation of wacant and cleaned rooms.
  • Checks the method of payment against the customer file when creating a reservation.
  • Sends SMS or email to relevant staff regarding problems.
  • Sends information to the cleaning app that the room is vacant and used.
  • Authorisations and payment
  • Mona moves customers when authorization is about to expire
  • Mona withdraws all authorizations and posts amounts before arrival
  • Mona adds payment Url to Dibs/Nets on checkout invoice to recipient email

– and much more. Mona digitizes the entire reception area.

AK Techotel Ltd | Unit 5 | Moyvalley Business Park
Dublin Road, Ballina | County Mayo, Ireland
Tel +(353) 09622907 | www.techotel.ie | abr@techotel.ie

Contact: Alistair Brown

+353 96 22907
abr@techotel.ie

Alistair Brown

abr@techotel.ie
tel. +353 96 22907