Picasso Digital is Europe’s only booking system with a built-in robot. The robot, named Mona, is based on artificial intelligence (AI) and is designed to provide the best possible service for your guests. Mona continuously communicates with the guest, whether originating from booking channels or Picasso/Picasso Online. Mona is constantly learning and finding new ways to make life easier for you and your guests.

Digital payment
Mona sends e.g. 24 hours before arrival, email or sms confirmation to the guest with a guide and link for prepayment of the stay.

Digital check-in Mona allocates a room when there is a vacancy. She confirms payment and automatically checks the guest in before arrival.

Digital Key services
Mona sends an SMS to the guest on arrival day with a pin code key, or a bluetooth key to the room.

Digital check-out
Mona sends an SMS on the day of departure with a fond farewell as well as check-out and payment links

Mona frees up time at the reception
for personal service!

• Assisting with OTA and daily Reservations
• Send confirmations with check-in information on SMS and email
• Allocation of rooms
• Advanced allocation for longstay
• Payment of rooms with split bill, creditcard or invoicing
• Allocation of vacant and clean rooms
• Rooms upgrading
• Key delivery Contactless – the key is sent to your mobile
• Check-in of Guests Digital registration – no risk of contamination
• Check-out Paperless Credit Card bills – Mona is sending by email
• Receive payment at check-out, creditcard, email invoice
  or EAN invoice
• Emails bill at check-out
• Control of method of payment against costumer register
  at registration, Check-in and Check-out
• Sends SMS and email to the relevant staff regarding problems
• Sends information to the Cleaning App that the room
  is vacant and has been used